“Where in our company can we use AI most profitably?” – this is one of the most frequent questions we are asked.
The Microsoft article entitled “How Real-World Businesses Are Transforming with AI” offers more than 300 practical examples that show how companies are using artificial intelligence to drive innovation and secure competitive advantages. This comprehensive collection is aimed at decision-makers and technology managers and is intended to provide them with practical inspiration and strategic guidance on the use of AI.
A look at current application examples shows that AI is no longer just a topic for the future. In industry, for example, it is used for predictive maintenance in order to predict machine failures and avoid unplanned downtime. Companies such as Siemens and Bosch are already successfully using such technologies. AI is also optimizing supply chains, routes and stock levels in logistics – which not only reduces costs, but also protects the environment.
In marketing, AI enables a personalized customer approach by analysing purchasing behaviour and individualizing content based on this. This automation reduces wastage and increases efficiency. Financial service providers, on the other hand, use AI to prevent fraud or analyze real-time data in order to make decisions more quickly.
In addition, examples such as Medigold Health show how AI can revolutionize administrative processes: With Azure OpenAI Service, the company automates the creation of reports, significantly reducing the workload for doctors. This leads to greater job satisfaction and a better work-life balance for employees.
Vodafone is also relying on AI to optimize customer service. With solutions such as Azure AI Foundry and Copilot, 70 percent of customer queries are resolved digitally, while the average processing time per call has been reduced by at least one minute.
The possible applications are diverse – AI offers solutions for almost every industry.
